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Be part of our amazing Team

Help us to bring some happiness to our community! We’d love to have you join our team! Please use the form below to apply. 

Customer Experience

Customer Service
Qualifications*

  • Cashier / Customer service: 1 year (Required)
  • English and Spanish (Required)
  • US work authorization (Required)
  • High school or equivalent (Preferred)

Full Job Description

  • Cashier / Customer Service

At OMG Brigadeiros, our goal is to bring a memorable moment to our clients understanding their needs and providing a great experience while with us.

About your role:

You are responsible for providing an exceptional guest experience during their visits. Unique experience = unique moments.

About your typical day:

  • Welcoming our guests with a friendly smile and thank the ones departing.
  • Explaining to clients OMG's concept and guide them through the menu options.
  • Putting orders up You on POS device and process the payment.
  • Approaching clients in casual interactions to build a relationship.
  • Maintaining communication with the team to stay efficient and keep the flow of service provided.
  • You assist with delivered products and put away in assigned fridges in a timely manner.
  • Rotating the product according to the expiration date (FIFO) to limit any unnecessary waste.
  • Following OMG's best practices in product handling.
  • Maintaining station and fridges stocked with all ingredients assigned to the area.
  • Following company cleaning procedures at closings.
  • Communicating with the team when there is a shortage of any ingredient.

Must-haves:

  • Passion for hospitality.
  • Build positive relationships and work well with the team.
  • You are energetic, friendly, and approachable.
  • You communicate clearly and enjoy interacting with guests.
  • You easily acquire knowledge of new products and are curious to learn.
  • You adapt quickly and are comfortable in a fast-paced environment.
  • You are punctual and reliable.
  • You put the team’s effort and needs first.

Job Types: Full-time, Part-time

  • Pay: From $10.00 per hour - $12.00 per hour + tips.

Job Types: Full-time, Part-time

Pay: $10.00 - $1.00 per hour + tips

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • Monday to Friday
  • Weekends

Supplemental Pay:

  • Tips

Education:

  • High school or equivalent (Preferred)

Experience:

  • Cashier / Customer service: 1 year (Required)

Language:

  • English and Spanish (Required)

Work Location:

  • One location

Pay frequency:

  • Every other week

Paid Training:

  • Yes

Management:

  • Team Lead
  • Store Manager

Employees working per shift:

  • 5 or fewer

Typical start time:

  • 10AM

Typical end time:

  • 7PM

This Job Is Ideal for Someone Who Is:

  • People-oriented -- enjoys interacting with people and working on group projects

Company's website:

  • www.omgbrigadeiros.com

Work Remotely:

  • No


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